Information & Help
Need to access a previous order? Licensing questions? Curious about font pairings? Read on.
Font FAQ
Re-downloading an order
When purchasing a typeface license, your receipt will contain a download link. You can use this download to download your licensed typefaces at any time. However, if you've lost your receipt, please send us an email at [email protected]. We'll be happy to help.
Typeface Licensing
When you purchase a typeface from us, you’re purchasing a license to use the font, just like any other piece of software. Different licenses cover different types of usage, such as print, website design, app user interfaces, eBooks, and more.
We promise to make licensing as painless as possible. We'll work with you to make sure your needs are met at a fair price. Scroll on for more information.
Which license should i buy?
There are several “off the rack” licensing options available:
This is the foundational license that covers basic print, digital, and social media design, usage in logos, and motion graphics. This license is also called a “standard license”. OTF font files are provided with this license. One desktop license covers one user, or “seat”. If you have a large team, volume pricing is available and will automatically apply at checkout.
Desktop License EULAThis license covers CSS @font-face declarations, allowing for live type to be rendered on a website using one of our typefaces. WOFF font files are provided with this license; TTF files can be provided on request. One webfont license covers one domain. Though best suited to websites, its possible to use WOFF files with services such as Squarespace with a little technical know-how. This license does not include the basic usage covered by the Desktop License and is a separate license.
Webfont License EULAThis license augments the Desktop License, covering the use of a font in a mobile or desktop application, including games. Examples of usage include user interface elements, text, captions, and menus. One App License covers a single title/app on as many platforms as you wish to port to (ex: Macintosh, Windows, iOS, Android).
App License EULAIf you are interested in an extended or enterprise license, please send an email to [email protected], we’re happy to discuss your needs.
How many licenses do I need?
One Desktop License per user is a good baseline.
For example, if you work at an agency and wish to use a typeface in a client project, purchase one Desktop License for each team member who is working on the project. If the client would like to use the typeface themselves, purchase a Desktop License for each of their users as well.
If the client has a website that will use the typeface, purchase one Webfont License for the entire project. There's no need to purchase more than one Webfont License unless the client has multiple domains they wish to use the font files on.
If you're not sure and would like some guidance, don't hesitate to Contact us.
Do you offer volume pricing?
Yes, volume pricing for Desktop Licenses is automatically applied during checkout.
Do you offer non profit pricing?
Yes. We offer special pricing for non-profit organizations and similar groups. Contact us for more info.
Do you offer educational pricing?
Yes. We offer educational pricing for students and educators. Contact us for more info.
Can you design original commissioned typefaces?
Yes. Bespoke typefaces are the ultimate branding tool. A built from scratch typeface gives your brand a consistent, unified presence across media. Commissioned typefaces can be licensed with a number of options, including specialized language support and exclusivity. Contact us for more info.
Which fonts pair well together?
Glad you asked. Check out our font pairing guide for information on choosing fonts and how to design with them effectively.
Do you offer trial font downloads?
Yes. Most typeface pages have a demo download link below the purchase buttons. Additionally, every typeface page also contains a live type tester (requires a reasonably modern browser; from 2015 or newer).
How do I access opentype alternatives?
Most design applications, including Adobe Illustrator, support advanced OpenType features. These are typically found in typography or OpenType panels like this:
In HTML/CSS, you can access OpenType stylistic sets via code, like so:
.div {
font-feature-settings: 'ss01';
} How do I use webfonts?
To use a webfont, you'll need to dig into just a bit of HTML and CSS. The first step is to upload the .WOFF (or .WOFF2) files to your website's server, then reference the font files in your website's CSS file.
For each font and weight that you wish to use, reference the font and weight in an @font-face declaration in your CSS file. Point the code to the directory where the font file is stored on the server:
@font-face {
font-family: Greycliff_Bold;
src: url("sitefonts/GreycliffCF-Bold.woff");
} The code and URL above is just an example. You'll need to reference the actual location where the font file has been uploaded to.
You need one @font-face declaration for each font and each weight you want to use. Keep in mind that the more fonts you reference, the longer your page takes to load.
Now that the font has been referenced in the @font-face declaration, use the font in your CSS code when styling objects like divs and text. Use the font-family property alongside any other text styling properties, using the same name as the @font-family property from above:
h1 {
font-family: Greycliff_Bold;
font-size: 40px;
line-height: 1.5em;
color: #000;
} If you're using Squarespace or similar services, there may be more steps beyond those outlined above. Refer to your service provider's documentation for more information.
Where can I find your license terms?
A current copy of our EULA documents can be found here:
Desktop License EULA Webfont License EULA App License EULAWhat are your order fulfillment policies?
Information is on our policy page.
Get in touch
Please open our contact form by clicking the button below:
About the studio
Since 2014, Connary Fagen has designed type for customers including Electronic Arts, MTV, IBM, Nike, the New York Philharmonic, Coachella, Animal Planet, Lands End, Diabetes Canada, and more.
Our typefaces include extensive language support, advanced OpenType features, and a wide range of weights and styles. Our fonts are regularly updated with new features, which are free, forever, for our customers.
Please feel free to browse and purchase our fonts here on the site, or get in touch if you have any questions.
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